FAQ's | Catalog345

FAQs

Getting Started

Why should I sell on Catalog345?

Catalog345 is a niche marketplace which only focuses on selling products related to sportswear/activewear. The website showcases clothing, footwear and related accessories for a large audience who want to be fit and stylish at the same time that suit their lifestyle, personality, preference and budget. It plays the role of providing the largest catalog of activewear fashion branded products of all prices under one roof.

Who can sell on Catalog345?

Anyone selling new and genuine products is welcome. In order to start selling, seller needs to have the following:

PAN Card (Personal PAN for business type “Proprietorship” and Company PAN for business type as “Company”)
GST Number
Bank account and supporting KYC documents (Address Proof and Cancelled cheque)
Identity Proof
Minimum of 10 unique products to sell

How do I sell on Catalog345?

Catalog345 seller registration process is fast, simple and online. Register yourself at seller.Catalog345.com, fill mandatory details, upload necessary documents and list your products under specific product categories. Your account will be activated post verification. Post activation, you are ready to receive orders.

Do I need to courier my products to customers?

No, Catalog345 will handle shipping of your products. All you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.

Can I sell other brand’s products on Catalog345?

Yes you can. It’s mandatory to provide brand authorisation certificate in order to sell other brand’s products.

Who decides the price of the products?

As a seller, you will set the price of your products.

Will I get charged for listing products on Catalog345?

No not at all. Listing of products on Catalog345 is absolutely free. Catalog345 does not charge anything for listing your catalogue online. You only pay a marketplace fee for what you sell.

When can I start selling?

After all the required documents have been verified and your seller profile is complete, you can start listing your products which too will be verified and approved. Post the same you can start selling and ultimately earning.

How many listings are required to start selling?

You are required to have a minimum of 10 listings (unique products) to start selling on Catalog345.

Payments

What are the fees charged?

Once an order is successfully delivered, and the return period is over the following deductions are made from the order item value:

Commission fee: A percentage of the order item value based on sub-category
Shipping fee: Calculated on the basis of the product weight and shipping location
Collection fee: This will vary based on order item value and customer payment mode (Prepaid/Cash on Delivery)
Fixed closing fee: A slab wise fixed closing fee. This varies based on Order item value.

How and when will I get paid?

The payment will be made directly to your registered bank account through NEFT transactions (online banking) within the 15 business days from the date of completion of product return period.

Do I get any penalties?

Non adherence to Catalog345 Order Fulfilment SLA will result in various penalties.

Listings

What is listing?

Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.

How many products do I need to list to start selling on Catalog345?

You are required to have a minimum of 10 listings to start selling on Catalog345.

How do I list my products on Catalog345?

We provide you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category and sub-category to list your product as it will help customers find your products faster. You can also associate your product to different related categories. Based on the category you choose, you'll be asked to include product details such as size, colour, filters, etc.

Will I get charged for listing products on Catalog345?

No not at all. Listing of products on Catalog345 is absolutely free. Catalog345 does not charge anything for listing your catalogue online. You only pay a marketplace fee for what you sell.

Order Management

How do I manage my orders on Catalog345?

Through our seller dashboard, we make it easy and simple for you to manage your orders. Whenever a customer places an order, we send you an e-mail & SMS alert. You need to pack the order and keep it ready for dispatch within 48 hours and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.

Does Catalog345 provide packaging material?

We have a strong network of best packaging material provider in the industry. You can order them online from your seller dashboard.

How to download & print Invoice/Pack-slips or Order Labels?

Downloading & printing of pack-slips is a key part of order processing. Please refer to demo videos on dashboard to know how to download and print them.

Who takes care of the delivery of my products?

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.

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